Privacy Policy

Last updated on Aug 21st 2025

Ovid Technologies Private Limited built the OVID HMS - Hospital Management System app as a Commercial app. This Service is provided by Ovid Technologies Private Limited and is intended for use as is.

This page explains how we collect, use, and disclose Personal Information of users of our Service.

Information Collection and Use

For a better experience, we may require you to provide certain personally identifiable information. The information we request is retained and used as described in this Privacy Policy.

The app also uses third-party services that may collect information used to identify you, such as:

• Google Play Services

Log Data

In case of an error in the app, we collect data (via third-party products) on your phone, called Log Data. This may include:

• Your device Internet Protocol (IP) address
• Device name
• Operating system version
• App configuration at the time of error
• Time and date of your use of the Service
• Other relevant statistics

Facial Data

The OVID HMS and OVID My Office apps allow users to capture facial data via a selfie. Key points:

• Only the latest selfie is stored on Ovid Technologies servers.
• Customer organizations (subscribers of OVID HMS) can remove face data via the online web app.
• When an organization ceases to be a customer, all staff photos are deleted within 3 months.

Cookies

Cookies are small data files used as unique identifiers. While this Service does not use cookies explicitly, third-party code and libraries integrated into the app may use them.

• You can accept or refuse cookies.
• Refusing cookies may limit access to some features of the Service.

Service Providers

We may employ third-party companies and individuals to:

• Facilitate our Service
• Provide the Service on our behalf
• Perform Service-related services
• Assist in analyzing Service usage

These third parties have access to your Personal Information only to perform their tasks and are obligated not to disclose or use it for other purposes.

Security

We use commercially acceptable methods to protect your Personal Information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

This Service may contain links to external sites not operated by us. We strongly recommend reviewing the Privacy Policies of those websites. We are not responsible for their practices or content.

Children’s Privacy

Our Services do not target children under 13. We do not knowingly collect information from children under 13. If we discover such data, it will be deleted immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on this page. Users are advised to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, contact us at hms.support@ovid.in.

This Privacy Policy was created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator.